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At BagWay Express, we’re passionate about the Camino de Santiago and committed to helping pilgrims enjoy their journey without worrying about their luggage.
We created our transport service to offer comfort, safety, and reliability — freeing walkers from heavy loads and allowing them to focus on the experience.
Our team knows the Portuguese Way inside and out. We work closely with local councils and have been featured in the media for our dedication to quality service.
Whether you’re walking alone or with others, we’re here to make your pilgrimage lighter and easier.

How it works

Business Strategy

At BagWay Express, our strategy is based on providing a specialized, reliable, and personalized service for pilgrims on the Portuguese Way

Presence and reputation

We invest in media visibility and a strong online reputation as key drivers to attract new customers and grow sustainably.

Collaboration with local stakeholders

We work hand in hand with official local councils and local providers to ensure quality, safety, and speed in luggage delivery

Customer experience as a priority

We offer personalized attention, transparent communication, and solutions tailored to each pilgrim’s needs to build trust and loyalty

FAQ

Frequently Asked Questions

With BagWay Express, your luggage is always protected and handled with the utmost professionalism. We guarantee timely and secure delivery of your backpack. Plus, we offer real-time tracking so you can follow your luggage throughout the entire Camino.

At BagWay Express, we have insurance coverage for your luggage during transportation. In case of loss or damage, we assist you promptly. To date, we have had 0 complaints and 0 losses, which shows our commitment and efficiency.

With BagWay Express, we understand plans can change. That’s why we offer flexible options to modify routes or dates without hassle, as long as you notify us in advance so we can accommodate you.

At BagWay Express, we provide multilingual support via WhatsApp to resolve any questions or issues quickly, directly, and effectively throughout your pilgrimage.

What guarantees do I have that you are a serious and professional company?

Blog

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